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Frequently Asked Questions

General Questions

We are available by phone Monday through Friday, 9 AM-5 PM. Our office is open Tuesday, Wednesday, Thursday, and Friday, from 9 AM-5 PM. For specific contact information, or to get in touch with us, use the link below.

Please take a moment to watch the intro video, as well as the corresponding videos for each instrument you plan to audition for. Once you’ve had a chance to do that, fill out the form below and submit your audition video by using the link in the form. We will contact you within two weeks of receiving your form and video.

The link below will take you to our Volunteer page on our website. There you can learn about the many opportunities to serve at Athey Creek, as well as fill out our form to begin the process to become a volunteer!

You can fill out the biblical counsel request form on our Pastoral Team page.

To meet with someone on our Women’s Ministry counseling team, please fill out the biblical counsel request form on our Pastoral Team page.

The links on our Wedding page will provide you with helpful information regarding Athey Creek weddings. You can learn more about premarital counseling, building usage, and many other essential details as you move forward with your wedding plans.

To get started, visit the Baby Dedications page and fill out the form to have one of our staff members contact you.

You can find Pastor Brett’s teachings on our Teachings page. If you are looking for a specific teaching, you can use the search bar in the menu to search by book, date, or topic.

You can visit our Athey Women’s Ministry page to view our archive of Women’s teachings.

To stay up-to-date on all the events at Athey Creek, visit our Events page.

If there’s a topic we haven’t addressed and you still need help, please reach out.

Livestream FAQs

We stream all of our main, through-the-Bible teachings every week at live.atheycreek.com. All of our past teachings are also available for you to enjoy on our Teachings page. To watch a live service, use the link above or the red LIVE banner in the top right navigation, which is only active when we’re livestreaming. Below, you’ll find answers to common questions about livestreaming and our content schedule, along with technical troubleshooting advice.

You can navigate to live.atheycreek.com or click the red ​LIVE but­ton in the top menu of our web­site (shown only when we are broad­cast­ing live).

We stream all of our main, through-the-Bible studies:

  • Wednes­days — 7 PM
  • Sat­ur­days — 4 PM & 6 PM
  • Sun­days — 6 AM (Online Only), 8 AM, 10 AM, & 12 PM

All of our teach­ings are avail­able online. Go to the Teachings page to watch all of our cur­rent and past teachings.

Yes! One of the coolest fea­tures of our broad­cast allows you to rewind a live ser­vice. Sim­ply use the progress bar at the bot­tom of the video to click-and-drag to the desired point. To go back to ​LIVE, click-and-drag the progress bar all the way to the right.

Three great steps to try to resolve any tech issues are:

  1. Refresh the page.
  2. Dou­ble-check your inter­net connection.
  3. Try using a dif­fer­ent web browser.

To ​refresh a web page means to load it again. You can do this by simultaneously press­ing the ⌘ + R buttons (on macOS) or the F5 button (on Windows/Linux) on your key­board or by click­ing the reload icon (INSERT ICON) at the top of your web browser.

We rec­om­mend using the most updat­ed ver­sion of Safari (on macOS), Google Chrome, or Firefox.

Make sure your com­put­er’s oper­at­ing sys­tem and your web brows­er and plug-ins are up-to-date. Check out these links to ver­i­fy that you have the lat­est version:

This usu­al­ly has to do with your Inter­net bandwidth/​connection. Some­times Inter­net speeds can drop at cer­tain times of the day due to an increase in Inter­net traf­fic in your area. For a good expe­ri­ence, we rec­om­mend at least 10-20Mbps. You can check your Internet speed here. Our video play­er should auto­mat­i­cal­ly reduce resolution/​quality accord­ing to your Inter­net con­nec­tion. This helps the video play as smoothly as possible, with­out stop­ping. You can force the video to play at a spe­cif­ic res­o­lu­tion (either high­er or low­er) by click­ing the gear icon in the bot­tom-right of the video player.

If you go away from the live video, the video play­er will some­times pause to help make sure you don’t miss any­thing. You can get back to watch­ing live by refresh­ing the web page (see above), or by tak­ing the progress bar on the video and drag­ging it all the way to the right to the most cur­rent time. (See “We start­ed watch­ing a lit­tle late; can we rewind the livestream?” above.)

Try refresh­ing the page. In some cas­es, you may need to click on the video play­er (or play but­ton) to restart the video.

Web browsers are start­ing to clamp down on con­tent that auto­plays with audio. To get around this and help with your expe­ri­ence, our video play­er will auto­play the livestream (mak­ing sure you are as cur­rent in the livestream as pos­si­ble), but will mute the audio to get around this web brows­er pro­to­col. Sim­ply click on the mes­sage, or unmute the audio in the bot­tom-right of the video play­er to watch with sound.

We stream all of our main ser­vices live. (See “Which ser­vices do you stream?” above.) We’ve put up some fun videos for you to enjoy for when we don’t have any services happening. The video play­er will auto­mat­i­cal­ly switch to the livestream when we get clos­er to the ser­vice time (usu­al­ly 15 min­utes before each ser­vice).